Shipping
How long will it take my order to ship?
The product with the longest shipping estimate time will dictate the fulfillment time for a multi-product order.
Please note that “shipping estimate” is the estimated time it will take for your order to leave from our warehouse. Actual shipping and arrival times will vary based on location.
USA
Natural - 6-8 weeks
Kodiak Brown - 5 Days
Driftwood Grey - 5 Days
Europe
Natural - 12 Weeks
Kodiak Brown - 12 Weeks
Driftwood Grey - 5 Days
USA
Natural - 5 Days
Kodiak Brown - 5 Days
Driftwood Grey - 5 Days
Europe
Natural - 5 Days
Kodiak Brown - 12 Weeks
Driftwood Grey - 5 Days
USA
Natural - 6-8 weeks
Kodiak Brown - 5 Days
Driftwood Grey - 5 Days
Europe
Natural - 12 Weeks
Kodiak Brown - 5 Days
Driftwood Grey - 5 Days
USA — 5 Days
Europe — 5 Days
USA — 5 Days
Europe — 5 Days
USA — 5 Days
Europe — 5 Days
USA — 5 Days
Europe — 5 Days
USA — 5 Days
Europe — 5 Days
How much is shipping?
Platform: $150 flat rate shipping
Sidecar: $85 flat rate shipping
Stands: $65 flat rate shipping
Frontier: Free shipping
Absorbers: $49 flat rate shipping ($74 with add-on panels)
Bass Trap: $49 flat rate shipping
Diffuser: $49 flat rate shipping
Platform: Varies by location
Sidecar: Varies by location
Stands: Varies by location
Frontier: Free shipping
Absorbers: Varies by location
Bass Trap: Varies by location
Diffuser: Varies by location
Please note that you will need to pay your country’s duties and import taxes in order to receive this product.
This cost will vary based on where you live.
Shipping FAQs
We currently ship to the following areas: United States (lower 48 states).
If you are in Alaska or Hawaii, please contact our support team for a custom delivery quote.
For UK & European orders, please visit our partner Eusonic.
We also have Resellers for Platform in the following countries:
Australia
New Zealand
Japan
South Korea
Taiwan
We are unable to deliver to PO Boxes, APO or FPO addresses.
So sorry, looks like you’re further than our trucks can drive. We’re working as fast as we can to get our studio gear to you quickly and at a reasonable shipping cost.
US: We ship via FedEx.
Europe: We ship via TNT.
Please inform us right away if there is a need to change your shipping address. If you fail to inform us until after the package has been delivered to the incorrect address, there will be a fee to re-ship it to a new location.
Due to the speed in which orders are processed, it is very difficult to cancel an order before it is shipped. Please contact us as soon as possible and we’ll do our best. If the order has already shipped, the cancellation will be treated as a return.
Once the package leaves our warehouse, you will be emailed the FedEx, UPS or TNT tracking number.